Breaking

Klarna replaces 700 customer service agents with AI assistant

-700 jobs$40M savedReuters • 4h

This Week in AI Impact

AI is creating more than it's destroying

14.2M
augmented by AI
+2.1M this quarter ↑
2.1M
displaced since 2023
+340K this quarter ↑
6.7:1

For every job displaced, 6.7 workers are augmented

AI Adoption by Occupation

% using AI tools weekly

BLS, McKinsey 2024Jan 2025

AI Use Cases

Top tasks

Impact Trend

Aug vs disp (M)

Latest

Live
Layoffs2h ago

Big US firms announce over 52K layoffs amid AI squeeze

52,000+
jobs cut
Automation4h ago

Klarna replaces 700 support agents with AI assistant

$40M
annual savings
Research6h ago

MIT: AI-assisted workers 40% more productive

+40%
productivity gain
Funding8h ago

Anthropic closes $2B round at $60B valuation

$60B
valuation
View all news →
847K
AI jobs posted
+12%
23.4K
Layoffs citing AI
-8%
$4.2B
AI funding
+34%
312
Studies
this month